How It Works

Renting premium baby equipment is simple. Choose what you need, pick it up, and return it when you're done — with flexible rental and subscription options.

Browse & Choose

Explore our catalog of premium baby equipment. Select your dates for a short-term rental, or choose a monthly subscription plan.

Checkout & Pay

Pay securely via Stripe. A refundable security deposit is held to cover the equipment during your rental.

Pick Up

Collect your equipment at your selected location. Bring your confirmation email and a valid ID. Our staff will walk you through everything.

Enjoy

Use the equipment for as long as you need. Subscriptions renew monthly — extend or cancel at any time.

Return

Bring the equipment back to the same location. After a quick inspection, your deposit is refunded within a few business days.

Rental Options

Short-Term Rentals

Ideal for holidays, visits, or temporary needs. Choose your dates and pay upfront.

Tiered pricing — longer rentals get better daily rates
From 1 day to 40+ days
Refundable security deposit included

Monthly Subscriptions

Save more

For longer-term needs. Pay monthly with automatic billing. You can cancel anytime, but early cancellation of a commitment plan may incur a penalty.

Flexible (no commitment) or 3/6/12 month plans
Longer commitment = lower monthly rate
Billed automatically via Stripe each month

Monthly Rental Plans

Choose the plan that suits your needs. All plans include a refundable security deposit and can be managed from your account.

Flexible

Cancel anytime, no penalty

3-Month

Lower monthly rate

6-Month

Even lower rate

12-Month

Best monthly rate

Cancellation & Early Termination

You can cancel anytime. If you cancel before your commitment period ends, an early cancellation fee may apply. The fee is based on the difference between your discounted rate and the rate for the next shorter plan, multiplied by the months you used.

Example: You committed to 6 months at €23/month but cancel after 3 months. The 3-month rate is €26/month. Penalty = (€26 − €23) × 3 months = €9.

• Flexible plan: No commitment, no penalty — cancel and return anytime.
• After your commitment ends: Continue month-to-month at the same rate, or return with no penalty.

Return & Inspection

When you cancel a subscription or your rental ends, here's what happens:

Return

Bring the equipment back within 7 days of cancellation.

Inspection

Our staff inspects the equipment within 7 days of return.

Deposit Refund

Your deposit is refunded once the inspection is complete.

Security Deposits

A refundable security deposit is required for all rentals and subscriptions. It protects the equipment during your rental and is fully refunded when items are returned in good condition.

Deductions may apply for:

Damage beyond normal wear and tear
Missing parts or accessories
Loss of equipment
Excessive cleaning required
Unauthorised late returns

Dispute Process

If you disagree with a deduction, contact us within 7 days. We'll review the inspection photos and work with you to resolve the issue fairly.

Cancellation Policy

Important: Cancellation fees apply based on when you cancel. Please read this section carefully before making a reservation.

Short-Term Rental Cancellations (Before Pickup)

More than 7 days before pickup

FREE CANCELLATION — 100% refund

3 to 7 days before pickup

25% cancellation fee — 75% refund

25%

1 to 2 days before pickup

50% cancellation fee — 50% refund

50%

Same day as pickup

100% cancellation fee — No refund

100%

Monthly Rental Cancellations

You can cancel a monthly rental at any time. No need to complete your commitment period. However, early cancellation of a commitment plan may result in a penalty:

Flexible plan: No penalty at all — cancel and return anytime.
Commitment plan (3/6/12 months): If cancelled early, you pay a fee based on the rate difference between your plan and the next shorter tier, multiplied by the months you used.
After commitment ends: Cancel with no penalty — your rental continues month-to-month at the same rate.

Monthly Rental Early Cancellation Example: You committed to 6 months at €23/month but cancel after 3 months. The 3-month rate is €26/month. Penalty = (€26 − €23) × 3 = €9.

After Pickup (Early Return)

Request cancellation through your account.
Return the equipment to your pickup location. Equipment must be in good condition.
Our staff inspects the equipment. This takes up to 7 days.
Deposit is refunded within 5–10 business days if no damage is found.

Rental Extensions

Need the equipment longer? You can request an extension through your account.

Go to your reservation details and click "Request Extension"
Select your new return date
We'll check availability for the extended period
If available, you'll see the additional cost
Complete payment to confirm the extension

Tip: Request extensions at least 24 hours before your return date. Extensions are subject to availability, especially during peak seasons.

Have questions?

Our team is here to help with anything you need to know.